Secure Email, Secure Mac Entourage SSL Configuration

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Secure Email Configuration Entourage SSL v.X POP for MacOS X

Secure Domain Email Customers: If your secure email account with us uses a domain name other than 4securemail.com, simply use your domain instead of 4securemail.com wherever it appears in the instructions or the examples given. If you have purchased your own IP address & certificate, you may substitute any reference of mail.4securemail.com with your mail host name, e.g. mail.yourdomain.com.

 

This item provides information on these topics:
  1. Step 1: Go to Accounts
  2. Step 2: Edit the Account
  3. Step 3: Account Settings Configuration
  4. Step 4: Advanced POP Options
  5. Step 5: Advanced SMTP Options
  6. Manufacturer Technical Support
  7. For Further Assistance

This document will help you to configure secure email account for your Entourage Email client to work with the mail.4securemail.com Secure Email Server.

Compatible Entourage version: v.X (part of the Office v.X suite)
Compatible MacOS versions: OS 10.2.x (Jaguar), 10.3.x (Panther)

NOTE: Update to Office v.X version 10.1.2 or higher. This update can be found at http://mactopia.com. These instructions do NOT work for Entourage 2004 which is currently unsupported and in testing.

NOTE: Secure passwords are NOT supported with Entourage using SSL SMTP authentication.

Step 1: Go to Accounts

  • Click on the "Tools" pulldown menu
  • Select "Accounts"

screenshot mac entourage

Step 2: Edit the Account

  • Highlight the account name and select "Edit"

screenshot mac entourage

Step 3: Account Settings Configuration

  • Enter in the following information:
      Account Name: This is what you will refer to your account as (ie: Work mail)
    1. Name: The name that you want to have displayed when sending Email
    2. Email Address: Your Email address
    3. Account ID: Your user name (ie: joeuser)
    4. POP server: Type mail.4securemail.com
    5. Password: Your Email password
    6. Save password in my Mac OS Keychain: If you wish to have Mac OS save your password, make sure this is checked.
    7. SMTP server: Type mail.4securemail.com.

screenshot mac entourage

Step 4: Advanced POP Options

  1. In the "Receiving Mail" section, choose "Click here for advanced receiving options"
  2. Click the box for "This POP service requires a secure connection (SSL)" and "Override default POP port"
  3. Enter 995 in the text field.
  4. Close the advanced receiving options popup window.

screenshot mac entourage

Step 5: Advanced SMTP Options

  • In the "Sending Mail" section, choose "Click here for advanced sending options"
    1. Make sure there is a checkmark in the "SMTP service requires a secure connection (SSL)" and "Override default SMTP port" checkboxes
    2. Enter 465 in the text field.
    3. Make sure there is a checkmark in for "SMTP server requires authentication" checkbox
    4. Choose "Use same settings as receiving mail server"
    5. Close the advanced sending options popup window.
  • Click "OK" to close the "Edit Account" window.
  • You should now be able to send and receive Email.

screenshot mac entourage

Manufacturer Technical Support

For technical support from Microsoft, please visit http://support.microsoft.com/default.aspx?scid=sz;[ln];top (select "Office v.X for Mac").


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